Help with your device.
For product questions, setup guidance or an order enquiry, email contact@srmcm.com.
Include your order number, model name and a short description of what you need. Please do not send payment card details or sensitive medical information.
Before you start
- Use the instructions supplied with your exact model.
- Check whether your selected option is for one ear or both ears.
- Choose only accessories listed as compatible with that model.
- For charging and cleaning, follow the model-specific instructions.